Tuesday, April 5, 2011

Building Trust in Teams

The basis of all relationships is trust, and a business team is no exception.
Members of teams where there is trust, enjoy meetings more fully, accept and give feedback readily, admit mistakes ask for assistance. But most importantly they focus their energies on important issues, not personal attacks or politics.

So how do you know if you have trust in your team?  Review the following and ask yourself if you feel this way about your team..

Predictability – Members of teams where trust is present know how each other will react in situations. They do not need to question the motives of other team members and do not second guess why questions are being asked.

Self Truth – Each team member is honest about their abilities and limitations. When they don’t know or have made a mistake they readily admit it and work to learn from it. They are willing to ask for help and ready to provide it, within their own limitations.

Vulnerability – It is said there are 3 basic levels of trust.
1.      Trust in the ability of the person to be on the team.
2.      Trust that the other person will not go out of their way to hurt you.
3.      Trust that you can make yourself vulnerable, and be safe.
It is where team members feel enough trust that they will not only let their guards down, but will feel comfortable to make themselves vulnerable.

Risk without Guarantee of Success – Teams that lack trust will often not commit unless it is a sure thing. If you have trust in the teams then you are willing to take that leap of faith, knowing that the support and encouragement to go forth, or change directions is there.

Soundingboard Coaching can provide one on one coaching to Team Leaders on building trust within their teams. We also have a variety of workshops designed to build trust, commitment and accountability for teams of up to 12 people.